Terms of Service
Last updated: July 2026
These Terms of Service govern your use of the Hey Rene mobile application operated by Hey Rene.
By downloading, installing, or using Hey Rene, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the app.
Hey Rene is an AI-powered sports companion app that provides real-time scores, statistics, player and team insights, and conversational AI assistance focused on football (soccer) and other sports.
The service is provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue features at any time without notice.
You must create an account to use most features of Hey Rene. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You must be at least 13 years old to use Hey Rene (16 in the EU/UK). If you are under 18, you represent that you have obtained your parent or legal guardian's consent.
You may delete your account at any time from Settings → Security → Delete Account.
You agree not to:
Rene uses third-party AI language models (including OpenAI, Anthropic, and Google) to generate responses. AI-generated content:
Hey Rene is NOT a source of betting, wagering, financial, medical, legal, or professional advice. Do not place bets or make financial decisions based on Rene's output.
We do not warrant the accuracy, completeness, or reliability of AI-generated content and are not liable for any loss or damage resulting from your reliance on it.
Sports data (scores, stats, standings, lineups, odds, predictions) is sourced from third-party providers and is provided for informational and entertainment purposes only. Data may be delayed, incomplete, or inaccurate. We are not responsible for errors, omissions, or delays in sports data provided by our data partners.
All content, branding, logos, graphics, software, and design within Hey Rene are owned by or licensed to us. You receive a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or create derivative works without our express written consent.
Hey Rene is an independent football information app and is not affiliated with, endorsed by, or sponsored by FIFA, FIFA World Cup 26™, any football federation, league, club, or competition organizer. Team, league, and competition names, logos, and other marks are used for identification and informational coverage only and remain the property of their respective owners.
Hey Rene currently offers a free tier with daily usage limits on voice and AI interactions. We reserve the right to modify these limits or introduce paid subscription tiers at any time. Any paid subscriptions will be billed through Apple and subject to Apple's terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEY RENE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF CONTENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEY RENE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF USD $10 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You acknowledge that these Terms are between you and Hey Rene, not Apple. Apple has no obligation to provide maintenance or support for Hey Rene. Apple is a third-party beneficiary of these Terms with the right to enforce them against you.
Hey Rene on iOS is also governed by Apple's Licensed Application End User License Agreement: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
We may suspend or terminate your account at any time if you violate these Terms or engage in behavior harmful to the service or other users. You may terminate your account at any time by deleting it from Settings. Upon termination, your right to use the app ends immediately.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT AND TO HAVE A JURY TRIAL.
Informal resolution first. Before starting a formal proceeding, you agree to first contact us at support@heyrene.io and give us 60 days to try to resolve the dispute informally.
Binding arbitration. If we cannot resolve a dispute informally, you and Hey Rene agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the app will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court — except that you may bring qualifying claims in small claims court.
Class action waiver. YOU AND HEY RENE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims or otherwise preside over any form of class or representative proceeding.
30-day opt-out. You may opt out of this arbitration agreement and class action waiver within 30 days of first accepting these Terms by emailing support@heyrene.io with your name and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
Exceptions & severability. This section does not require arbitration of claims seeking injunctive or other equitable relief for the infringement or misuse of intellectual property. If the class action waiver above is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court.
These Terms are governed by the laws of the State of New York and the United States, without regard to conflict-of-law principles. To the extent a dispute is not subject to arbitration under Section 14, it shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction in those courts.
We may update these Terms from time to time. We will notify you of material changes via the app or email. Continued use of the app after changes constitutes your acceptance of the new Terms.
For questions about these Terms, contact us at:
support@heyrene.io